Contact & Support
Get help with NutriJourney through in-app support, email, or social media.
Need help with NutriJourney? Here are the best ways to get support.
In-App Support
The fastest way to get help:
- Open the More tab in the NutriJourney app
- Tap Help & Support
- Browse common topics or describe your issue
- Our support team typically responds within 24 hours
In-app support has the advantage of automatically including your device and account context, which helps us resolve issues faster.
Email Support
For account issues, billing questions, or bug reports, email us at:
When emailing, please include:
- Your account email address
- A description of the issue
- Steps to reproduce the problem (for bugs)
- Screenshots if applicable
- Your device model and OS version
Social Media
Follow us for updates, tips, and community highlights:
- X -- @nutrijourney
- Instagram -- @nutrijourney
Feature Requests
We love hearing from our community. If you have an idea for a feature or improvement, email us at:
Describe the feature, how you would use it, and why it matters to you. We read every feature request and use them to prioritize our roadmap.
Report a Bug
If you encounter a bug, please include the following in your report:
- Device model -- e.g., iPhone 16 Pro, Samsung Galaxy S25
- OS version -- e.g., iOS 19.2, Android 16
- App version -- Found in More > Settings > About
- Steps to reproduce -- What you were doing when the issue occurred
- Expected behavior -- What should have happened
- Actual behavior -- What actually happened
- Screenshots or screen recordings -- If possible
Send bug reports to support@nutrijourney.fit with "Bug Report" in the subject line, or use the in-app Help & Support flow.